Black Lace Babydoll Set

Delivery & Returns Information For Beaded Creations' Customers

Customer satisfaction is our top priority. Beaded Creations offers SIZE CHARTS with every item (which is “Unique” to that one specific item only and must not be regarded as a “General Size Chart”).

To ensure our customers order the correct size we to urge you to please ensure that you utilize the size chart provided and compare to your own body measurements to determine the correct size.

All items (Unless stated "Local Stock") are shipped from international warehouses, suppliers and factories, according to the size indicated by you at the time of placing your order, and therefore due to the nature of our business we cannot offer refunds, credits, or exchanges for incorrect sizes ordered.

We will not be held responsible for incorrect sizes ordered and if you ordered the incorrect size and you would like a different size, you will have to place a new order on our online store for the correct size.

All refunds will remain at the discretion of Beaded Creations.

Returns for swimwear/underwear/lingerie and shoes will not be accepted due to hygienic reasons.

While Beaded Creations endeavors at all times to adhere to delivery times and schedules of 10-15 working days, (Unless stated "Local Stock which will be shipped out the following day only to South African consumers) of the order being placed. During promotions and special sale events delivery times and schedules may be varied due to the influx of customer orders. During such promotions and promotional events, delivery of goods shall be 15 to 20 working days from date of confirmation of order but may be delivered before such time.

Deliveries may be delayed due to force majeure, logistical, promotional and other considerations.

PLEASE NOTE THE FOLLOWING:
Following the developments related to - Corona Virus - COVID-19, we would like to inform you that we are working around the clock to ensure that there are minimal delays and interruptions of our services. Accordingly, depending on the origin and destination, you may experience a few days delay in delivering your orders. We are closely monitoring the new regulations and policies set by government and transportation authorities which may have an impact on our normal operations, and we will keep you updated. The health and safety of our customers and our team is our highest priority, and we are taking the necessary measures following the recommendations of the World Health Organization and local public health authorities, to ensure we continue to serve you with zero compromise on the well-being of all parties. Thank you for your understanding and support in this regard.

Delivery is subject to a confirmed proof of payment of an order and Beaded Creations shall not be liable for any delays caused by external factors, including but not limited to, customs clearance & inspections, transporters, deliverers, delayed flights, political conflicts, force majeure and others.

All prices shall exclude customs duties, taxes, government levies and or any other additional charges that the customer may incur relating to purchases on the Beaded Creations website or online platform.

Where stock is sold out due to the above factors, Beaded Creations shall endeavor to assist customers by offering similar goods or products or store credit in lieu of such shortages.

Gift cards, sale, clearance and discounted items are not eligible for a refund.