Cart 0

Website Terms & Conditions

1. BEADEDCREATIONS. CO.ZA TERMS & CONDITIONS
Terms and Conditions 
Website Terms and Conditions of Use Relating to Beaded Creations (Pty) Ltd., herein referred to as www.beadedcreations.co.za 
These Terms and Conditions ("the Terms and Conditions") govern your ("the User") use of the beadedcreations.co.za ("Provider") website located at the domain name www.beadedcreations.co.za ("the Website"). By accessing and using the Website, the User agrees to be bound by the Terms and Conditions set out in this legal notice. The User may not access, display, use, download, and/or otherwise copy or distribute Content obtained on the website for marketing and other purposes without the consent of the Provider. 
Electronic Communications 
By using this Website or communicating with the Provider by electronic means, the user consents and acknowledges that any and all agreements, notices, disclosures, or any other communication satisfies any legal requirement, including but not limited to the requirement that such communications should be in writing. 
E-Commerce & Privacy 
The Website beadedcreations.co.za sells electronic goods online. The use of any product bought from this Website is at the purchaser's risk. The purchaser/user indemnifies and holds the Provider harmless against any loss, injury or damages which may be sustained as a result of using the products sold on the Website. 
The private information required for executing the orders placed through the e-commerce facility, namely the User's personal information and credit card details, delivery address and telephone numbers will be kept in the strictest confidence by the Provider and not sold or made known to third parties. Only the necessary information, that is the delivery address and contact phone number will be made known to third parties delivering the product. 
The Provider undertakes that it has taken all reasonable precautions to secure the credit card processing that is carried out to receive payment for goods sold. The Provider cannot be held responsible for security breaches occurring on the User's electronic device (Personal Computer or other electronic device used to browse the Website), which may result due to the lack of adequate virus protection software or spyware that the User may inadvertently have installed on his/her device. 
Cookies 
What is a cookie? 
A cookie is a basic text file that is stored on your device (computer, mobile phone, tablet or other) by a website’s server. Each cookie is unique to your web browser, and contains completely anonymous information such as a unique identifier and the website name. This allows a website to remember things like your personal preferences, products you prefer or what’s in your shopping basket. 
Why do we use cookies? 
Our Website utilises first and third party cookies. This enables us to: a) Improve the User's experience on our Website through various means such as storing preferences (like keeping a User logged in) or determining aggregate usage behaviour (time on site, number of pages viewed etc.) through web analytics tools like Google Analytics. b) Provide more relevant Display Advertising to Users who have visited the Website, using third party tools such as the Google Analytics Remarketing. 
Cookie Opt out 
Most web browsers provide the option to block some or all cookie types should you wish to. Users can also opt out of the Google Display Network using the Ads Preferences Manager. Because many of our Website's features utilise cookies, we recommend that Users do not block them. 
Alcohol Sales 
By ordering and purchasing products that contain alcohol, you acknowledge that you are of legal drinking age. Alcohol is not for sale to persons under the age of 18. For this reason, positive identification may be requested and we may refuse an order at our discretion.  
Payment Options 
Payment may be made via Visa, MasterCard, Diners or American Express credit cards, Paypal, Cash Deposit or by EFT bank transfer into the Provider's bank account, the details of which will be provided after checkout. 
Credit card acquiring and security 
Credit card transactions will be acquired for the Provider via approved payment gateways. Our payment gateways use the strictest form of encryption, namely payfast and no credit card details are stored on the website. 
Customer details separate from card details 
Customer details will be stored by the Provider separately from card details. 
Merchant Outlet country and transaction currency 
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is South African Rand (ZAR). 
Responsibility 
The Provider takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods. 
Updating of these Terms and Conditions 
Provider reserves the right to change, modify, add to or remove from portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this Website. It is the User's obligation to periodically check these Terms and Conditions at the Website for changes or updates. The User's continued use of this Website following the posting of changes or updates will be considered notice of the User's acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates. 
Copyright and Intellectual Property Rights 
Provider provides certain information at the Website. Content currently or anticipated to be displayed at this Website is provided by Provider, its affiliates and/or subsidiary, or any other third party owners of such content, and includes but is not limited to Literary Works, Musical Works, Artistic Works, Sound Recordings, Cinematograph Films, Sound and Television Broadcasts, Program-Carrying Signals, Published Editions and Computer Programs ("the Content"). All such proprietary works, and the compilation of the proprietary works, are copyright the Provider, its affiliates or subsidiary, or any other third party owner of such rights ("the Owners"), and is protected by South African and international copyright laws. The Providers reserve the right to make any changes to the Website, the Content, or to products and/or services offered through the Website at any times and without notice. All rights in and to the Content is reserved and retained by the Owners. Except as specified in these Terms and Conditions, the User is not granted a license or any other right including without limitation under Copyright, Trademark, Patent or other Intellectual Property Rights in or to the Content. 
Limited License to General Users 
Provider grants to the User, subject to the further terms of these Terms and Conditions, a non-exclusive, non-transferable, limited and revocable right to access, display, use, download and otherwise copy the current and future Content for personal, non-commercial and information purposes only. 
This Website and the Content may not be reproduced, duplicated, copied, resold, visited or otherwise exploited for any commercial purpose without the express prior written consent of Provider. The license does not allow the User to collect product or service listings, descriptions or other information displayed here, and does not allow any derivative use of this Website or the Content for the benefit of another merchant. The User may not frame nor use framing technologies to enclose the Provider Website or the Content nor any part thereof without the express written consent of Provider. Provider and the Owners do not offer products or services to minors. If you are under the age of 18, you may not respond to or otherwise accept or act upon any offers in the Website. 
Provider and the Owners, their affiliates or subsidiary reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion. Any unauthorised use terminates this license. 
Limitation of liability 
The Website and all Content on the Website, including any current or future offer of products or services, are provided on an "as is" basis, and may include inaccuracies or typographical errors. The Owners make no warranty or representation as to the availability, accuracy or completeness of the Content. Neither Provider nor any holding company, affiliate or subsidiary of Provider, shall be held responsible for any direct or indirect special, consequential or other damage of any kind whatsoever suffered or incurred, related to the use of, or the inability to access or use the Content or the Website or any functionality thereof, or of any linked website, even if Provider is expressly advised thereof. 
Privacy: Casual Surfing 
The User may visit the Website without providing any personal information. The Website servers will in such instances collect the IP address of the User computer, but not the email address or any other distinguishing information. This information is aggregated to measure the number of visits, average time spent at the Website, pages viewed, etc. The Provider uses this information to determine use of the Website, and to improve content thereon. Provider assumes no obligation to protect this information, and may copy, distribute or otherwise use such information without limitation. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569 
Choice of Law 
This Website is controlled, operated and administered by Provider from its offices within the Republic of South Africa. Access to the Website from territories or countries where the content or purchase of the products sold on the Website is illegal is prohibited. The User may not use this Website in violation of South African export laws and regulations. If the User accesses this Website from locations outside of South Africa, that User is responsible for compliance with all local laws. These Terms and Conditions shall be governed by the laws of the Republic of South Africa, and the User consents to the jurisdiction of the Bloemfontein High Court in the event of any dispute. If any of the provisions of these Terms and Conditions are found by a court of competent jurisdiction to be invalid or unenforceable, that provision shall be enforced to the maximum extent permissible so as to give effect to the intent of these Terms and Conditions, and the remainder of these Terms and Conditions shall continue in full force and effect. These Terms and Conditions constitute the entire agreement between the Provider and the User with regard to the use of the Content and this Website. 
Contact information / Domicilium citandi et executandi 
This website is run by Beading Creations (Pty) Ltd based in South Africa trading as BEADED CREATIONS.CO.ZA  
If you have any questions, queries or wish to request permission to use any part of this website, please contact us at: BEADING CREATIONS (Pty) Ltd 
Physical address: 37 Eland Avenue, Virginia, FREE STATE 
Email address:  beadedcreations716@gmail.com Tel: 074 491 2002

    TERMS AND CONDITIONS 
    TERMS AND CONDITIONS - South Africa

    1.INTRODUCTION

    Beadedcreations.co.za is a company duly registered within the Republic of South Africa in accordance with the Companies Act 71 of 2008 and adheres to the Consumer Protection Act 68 of 2008 (CPA), the Protection of Personal Information Act 4 of 2013 (POPI) and the Electronic Communications and Transactions Act 25 of 2002 (ECTA) including all amendments and regulations thereto. Beadedcreations.co.za provides an online web platform for the sale and supply of goods to retail and wholesale customers.

    2.USE OF THE WEBSITE AND ONLINE PLATFORM

    2.1 Your use, access and interaction with this website or online platform is subject to and governed by the terms and conditions set out below. Should you not agree to any of the terms contained below, you are to immediately cease using the website or online platform. Your continued usage constitutes acceptance of all the terms and conditions set out below.

    3.DEFINITIONS AND INTERPRETATION
    In this Agreement, unless the context otherwise requires, the following definitions shall apply: 
    "Agreement" means this agreement between Beaded Creations (Pty) Ltd and the Consumer or Retailer subject to the terms and conditions set out below 
    "Business Day" means any day (other than Saturday or Sunday or Public Holidays) on which clearing banks are open for business in South Africa. 
    "Consumer" means a Consumer in terms of the Consumer Protection Act 68 of 2008. 
    “The Consumer Protection Act” means the Consumer Protection Act 68 of 2008 (the “CPA”) 
    "The Protection of Personal Information Act of 2013" means the Protection of Personal Information Act of 2013 (the “POPI”) 
    “Personal Data” means all data supplied to Beaded Creations (Pty) Ltd by or on behalf of the Consumer or Retailer pursuant to this Agreement which is defined as personal data under the POPI Act. 
    “Privacy Policy” means the Privacy Policy available on Beaded Creations (Pty) Ltd.’s Website or Online Platform which the Consumer or Retailer assents to. 
    “Shopping Cart” means any and all goods selected by the Consumer or Retailer or User which once selected form part of the User’s order. The shopping cart serves merely as an online item placeholder for goods prior to the transaction being finalized. Beaded Creations (Pty) Ltd reserves the right to remove, modify or otherwise change the items available in the shopping cart at any time. Items in the shopping cart may be available for a limited period of 60mins only taking into consideration demand and availability of stock. Items are sold on a “first come first serve” basis and Beaded Creations (Pty) Ltd cannot guarantee the availability of items in the user’s shopping cart. 
    “Checking Out/Check Out” means any and all goods selected by the Consumer or Retailer which are then confirmed and accepted by User in completion of the transaction.  
    “Contract” means the completion of an order and commencement of a legally binding agreement between Beaded Creations (Pty) Ltd and the Consumer or Retailer. 
    "Order" means a purchase completed or submitted by means of Beaded Creations (Pty) Ltd.’s Website or Online Platform. 
    “You/Your” means the Consumer, Retailer or User of the Beaded Creations (Pty) Ltd Website or Online Platform including both Consumers and Retailers. 
    “User” means any natural person who makes use of, transacts on, contracts with, or makes use of the Beaded Creations (Pty) Ltd Website or Online Platform including both Consumers and Retailers. 
    "Website or Online Platform" means the Beaded Creations (Pty) Ltd Website and Online Platform, including its Official Social Media Accounts, Mobile Websites and Mobile Applications. 
    Where the context permits, words denoting: 
    (a) persons shall include bodies corporate and unincorporated associations of persons; 
    (b) the singular includes the plural and vice versa; and 
    (c) one gender shall include any gender. 
    All headings are for ease of use and reference only and shall not affect the interpretation or construction of these terms and conditions in any way.

    4. FORMATION OF A LEGALLY BINDING CONTRACT

    4.1 Beaded Creations (Pty) Ltd offers goods or services by means of its Website and Online Platform, which may be purchased by Consumers or Retailers via electronic or other transaction methods. Upon registering on Beaded Creations (Pty) Ltd.’s Website or Online Platform, the Consumer or Retailer may place an order for the purchase of goods, which shall constitute a valid acceptance of the offer and thereby a legally binding Agreement of Sale. The sale shall be completed and in effect once the Consumer or Retailer has completed and submitted an electronic order via the Website or Online Platform and completed “Check Out” of items available in the User’s “Shopping Cart” Upon completion of the online sale, payment via one of the available transaction options becomes immediately due, owing and payable including any applicable taxes and delivery charges. The Consumer, Retailer or User of the Website or Online Platform warrants, by use and continued use of Beaded Creations (Pty) Ltd.’s services that he/she is over the age of 18 and possesses the necessary consent and faculties to transact with Beaded Creations (Pty) Ltd.

    5. ACCEPTED PAYMENT METHODS

    5.1 Beaded Creations (Pty) Ltd reserves the right to obtain validation of the User’s payment details before delivery of the Goods. Once payment has been made for an order, the Order remains valid as an offer until Beaded Creations (Pty) Ltd issues a Confirmation of Order or a notice revoking the Order as the case may be. All goods shall remain the sole property of Beaded Creations (Pty) Ltd until payment has been effected in full by the User. Once payment has been effected a valid sale shall have been concluded encompassing an offer by Beaded Creations (Pty) Ltd and acceptance by the User. Beaded Creations (Pty) Ltd offers the following methods of payment in completion of your transaction:

    5.2 PAYMENT VIA CREDIT AND DEBIT CARDS 
    Beadedcreations.co.za accepts Credit Card and Debit or Cheque card payment via Visa and MasterCard only. These transactions shall be secure by means of our designated service provider, who shall ensure that your information is kept secure, that the correct amounts are debited and that your information is not disclosed without authorization or leaked, changed or misused. Should you have any concerns related to your card payment you are to contact us immediately via our designated customer service channels below. The User warrants that he/she is in possession of sufficient funds to complete the transaction and shall be liable for any additional service charges should the transaction be rejected.

    5.3 PAYMENT VIA ELECTRONIC FUNDS TRANSFER (E.F.T) 
    Beadedcreations.co.za shall accept payment of funds at its sole and exclusive discretion via electronic funds transfer which requires the User to transfer funds directly from his/her bank account into Beaded Creations account through electronic banking systems. If this method is available the User will be redirected to a secure payment gateway and asked to select his/her bank. The details for the EFT payment will then be displayed, along with instructions regarding references and details of payment. Should the proof of payment not be received, Beadedcreations.co.za reserves the right to request same and/or within a reasonable time cancel the transaction. Beadedcreations.co.za reserves the right to charge any additional banking or service fees which may be incurred by means of this payment method. Please note all EFT or Cash Deposit take 5-7 working days to reflect.

    5.3.1 Bank/Cash Deposit (South Africa Only)
    Please see below detailed process before making any deposits into Beaded Creations’ direct account. Please note doing a direct deposit into our account is not confirmation of an order.

    Customer makes payment into the Beaded Creations bank account to the value of their order including shipping costs. As provided below and sends proof of payment to beadedcreations716@gmail.com with all their information.

    Funds take up to 7 working days to reflect in our account, after which the order will be processed.

    Reference on the bank deposit must be the customer email address/Order Number

    All prices are subject to time that the deposit reflects into our account and may vary accordingly.

    Beaded Creations cannot guarantee the availability of stock when transactions are done with Bank Deposit or Manual EFT Payment methods.

    For all payments made from foreign countries or outside of South Africa, please ensure that the transport charges are included when making payment, failing which the order will not be processed.

    Please email proof of payment to beadedcreations716@gmail.com

    Once the funds have reflected into our bank account we will then proceed to process your order.

    Any cancellation of orders or refunds done via Cash or EFT Direct Deposit will take 7-14 working days to reflect back into your account.

    Bank Deposit Details
    Account Name: Beading Creations 
    Bank Name: FNB 
    Account Type: Cheque Account 
    Account Number: 62552206726 
    Branch Number: 250655 
    Reference: your email address or order number.
    5.3.2 All payments must be cleared in our designated bank account before orders are processed. 
    All payments must be cleared before an order is finalised. 
    Where the consumer elects to pay via eft deposit, the following terms shall apply:

    The order shall be processed only once the payment amounts clear in Beaded Creations (Pty) Ltd.’s banking account

    Delivery to the consumer shall be 7 (seven) working days from date of receipt of the payment amounts in Beaded Creations (Pty) Ltd.’s bank account.  

    5.3.3  PAYFAST Payment Method

    5.3.3.1 PayFast is an external payment portal option available to all customers. Where a customer elects to make use of Payfast as a method of payment, he/she understands and accepts that the onus on full payment remains at all times with the customer. Any payment shortfalls or additional charges shall be for that customer’s account.

    5.3.3.2 Beaded Creations shall not be liable for discrepancies in payment or additional charges levied in transactions when customers make use of the Payfast platform and service.

    5.3.4 SUPPLY OF GOODS - South Africa 
    Beadedcreations.co.za shall at all times endeavour to supply goods that are in a good condition, safe and fit for the purposes for which they are purchased as contemplated in Section 55 of the Consumer Protection Act (CPA) Notwithstanding this, Beadedcreations.co.za makes no warranties or guarantees relating to goods that are sourced from external suppliers, manufacturers and retailers. Beadedcreations.co.za makes no representations regarding the availability of stock including specific colours, sizes, labels, brands or other identifiers and that available quantities reflected on the Website and Online Platform are merely estimates. Once an order has been confirmed, the onus remains on the User to ensure the correctness of the order and that the appropriate sizes, colours and types have been selected without derogating from the Returns Policy below. While Beadedcreations.co.za endeavours to maintain reasonable amounts of stock available to consumers, it cannot guarantee the availability of any items listed on the website or online platform. Beadedcreations.co.za, shall at all times exercise reasonable care in ensuring that the pricing of goods on the website and online platform is accurate and up to date. However, Beadedcreations.co.za shall not be liable to consumers, retailers, or users of the website or online platform in the event of pricing errors due to system malfunction, human error or otherwise.

    6. QUALITY OF GOODS

    6.1 Beadedcreations.co.za shall at all times endeavour to supply goods that are in a good condition, safe and fit for the purposes for which they are purchased as contemplated in Section 55 of the Consumer Protection Act (CPA) Notwithstanding this, Beadedcreations.co.za makes no warranties or guarantees relating to goods that are sourced from external suppliers, manufacturers and retailers. Beadedcreations.co.za makes no representations regarding the availability of stock including specific colours, sizes, labels, brands or other identifiers and that available quantities reflected on the Website and Online Platform are merely estimates. Once an order has been confirmed, the onus remains on the User to ensure the correctness of the order and that the appropriate sizes, colours and types have been selected without derogating from the Returns Policy below. While Beadedcreations.co.za endeavours to maintain reasonable amounts of stock available to consumers, it cannot guarantee the availability of any items listed on the website or online platform. Beadedcreations.co.za, shall at all times exercise reasonable care in ensuring that the pricing of goods on the website and online platform is accurate and up to date. However, Beadedcreations.co.za shall not be liable to consumers, retailers, or users of the website or online platform in the event of pricing errors due to system malfunction, human error or otherwise. 
    Please email beadedcreations716@gmail.com for more information about ordering from outside of South Africa
    All costs quoted exclude any clearance charges that are required by the client in the country.

    7. RETURNS POLICY

    7.1 Beaded Creations (Pty) Ltd will accept returns: 

    While Beadedcreations.co.za makes every effort to accommodate its users, consumers and retailers, our Returns Policy has to be one that is both reasonable and in strict accordance with the relevant aspects of the Consumer Protection Act of 2008 (CPA) and its regulations as amended.
    Returns can only be done within 7 working days of order. 
    The Act permits returns within the first 6 Months in the following circumstances;

    Where goods have been incorrectly supplied. an example of this is where a user orders goods and receives goods that are substantially different from what was ordered. Beaded Creations (Pty) Ltd will then have the incorrect goods picked up and the correct goods delivered at no charge to the consumer.

    Where the goods sold are materially defective. materially defective means that the goods are not suitable for the purposes for which they are made or designed and that the defect affects the usage of the item. Beaded Creations (Pty) Ltd reserves the right to inspect the goods once they have been returned before offering the consumer recourse on the matter, which will include

    1. a)     A full refund where the goods are found to be materially defective OR
    2. b)     A credit to the value of the goods
    3. c)     A replacement of the goods

    Materially defective here excludes minor scratches, dents, marks or defects which do not affect the usage or enjoyment of the goods.

    All goods purchased from Beaded Creations (Pty) Ltd via the website or online platform within 5 days of purchase, also known as the “cooling off” period in terms of the consumer protection act (the “CPA”) Beaded Creations (Pty) Ltd will only accept returns if the goods are in their original packaging, unused and the consumer is able to provide a valid, dated proof of purchase

    7.2 Beaded Creations (Pty) Ltd will not accept returns:

    The consumer protection act (the “CPA”) specifically excludes “buyer’s remorse” and Beaded Creations (Pty) Ltd reserves the right to reject returns that are sought because the consumer has “changed his mind” or no longer wants the item after the purchase has been made

    Where the goods have been damaged due to ordinary wear and tear or worn out in the ordinary course of use.

    Where the goods have been purchased from other retailers and not Beaded Creations (Pty) Ltd.

    Where the goods fall into one of the following categories:

    1. a)     Underwear, sleepwear or lingerie, shoes, swimwear, human hair, toys
    2. b)     Goods that have been personalized or custom made/ Incorrect sizes ordered by consumer.
    3. c)     Goods that have been specifically ordered for the Consumer and are not in ordinary stock
    4. d)     Goods that may pose a health or safety hazard if returned or reused.
    5. e)     Earrings, including studs, piercings, hair pieces, attachments and other personal body items due to health and safety considerations.
    6. f) Electronic goods, where such goods have been opened, tested or used due to the nature and sensitivity of electronic components.

    Where goods have been incorrectly supplied. an example of this is where a user orders goods and receives goods that are substantially different from what was ordered. Beaded Creations (Pty) Ltd will then have the incorrect goods picked up and the correct goods delivered at no charge to the consumer.

    Where the goods have been wilfully damaged or have been damaged by the gross negligence of the consumer or retailer. Where the goods have been damaged by force majeure, or an act of god such as inclement weather, natural disaster, power failure, electrical surges or circumstances outside of Beaded Creations (Pty) Ltd.’s control.

    Beaded Creations (Pty) Ltd reserves the right to hold the consumer liable for delivery charges in the event of one or more of the above circumstances being the reason for return of the goods.

    Cash refunds will be processed 7 (seven) to 14 (fourteen) working days from date of refund being accepted and return validated. Refunds shall be made to the banking details from which the order was placed, or to the banking details provided to Beaded Creations (Pty) Ltd on signing up or account creation.

    Returns are only applicable to customers within South Africa

    No free returns are accepted outside of South Africa, ALL returns which are from outside of South Africa are at the consumers costs. Any exchanges are at the consumers cost

    If a customer requests Cash refund and the basket value drops below the Free Shipping or Promotion validation price, Then the customer is liable for any charges deemed by Beaded Creations (Pty) Ltd

    If a customer requests store credit and the value of the order drops below the Free Shipping total. We will issue you store credit less the shipping fee that was liable.

    If the item sent is not a product purchased at Beaded Creations then the customer is liable for all the transport charges that has and will occur.

    Cash refunds that are requested after the 15th of December each year shall only be processed after the 15th of January that succeeding year as the admin accounts of Beaded Creations (Pty) Ltd are closed during this period.

    7.3 BEADEDCREATIONS.CO.ZA EXCHANGES:

    7.3.1 Beaded Creations (Pty) Ltd reserves the right not to process exchanges for any reason whatsoever, subject to sections 55 and 56 of the Consumer Protection Act of 2008, as amended.

    7.3.2 Goods that are returned to Beaded Creations (Pty) Ltd shall be treated as returned items and a store credit shall be processed to the customer in lieu thereof.

    Should a customer purchase goods which qualify for free delivery (over R1500.00) and subsequently require an exchange for items less than R400.00, then that customer shall be liable for shipping charges as determined by Beaded Creations.

    8. DELIVERY OF GOODS

    8.1 Beaded Creations currently only delivers with the South African border via the online platform. We do deliver to selected countries out of South Africa in Africa. Please contact beadedcreations716@gmail.com to enquire about delivery into Africa. Beaded Creations (Pty) Ltd shall endeavour to have all orders delivered within 10 to 15 working days of the order being placed in South Africa. However, the delivery time may vary depending on external factors beyond Beaded Creations (Pty) Ltd.’s control. Beaded Creations (Pty) Ltd shall not be liable for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery. While Beaded Creations endeavours at all times to adhere to previously stated delivery times and schedules of 10 to 15 working days, during promotions and special sale events delivery times and schedules may be varied due to the influx of customer orders. During such promotions and promotional events, delivery of goods shall be 15 to 25 working days from date of confirmation of order but may be delivered before such time. Deliveries may be delayed due to force majeure, logistical, promotional and other considerations. Where stock is sold out due to the above factors, Beaded Creations shall endeavour to assist customers by offering similar goods or products or store credit or refund in lieu of such shortages. Risk on delivery shall pass to the Consumer upon delivery, unless the Consumer arranges to have the goods picked up or employs the services of his/her own delivery company, in which case risk shall pass to the Consumer upon collection of the goods. No deliveries shall be made to P.O Boxes or LOT No’s or outlying areas which are not accessible by delivery companies. The onus remains with the Consumer to ensure that an accessible physical address is provided. The Consumer has a duty to ensure that the goods are inspected upon delivery, and to notify Beaded Creations (Pty) Ltd within 48 hours of any defects, damages or incorrectly supplied goods. Delivery charges shall be detailed with each individual order and may differ based on the size, type and quantity of goods ordered by the Consumer or Retailer. The User or Consumer agrees and accepts that should the he/she change the order, delivery address or specifications after an order has been dispatched, then there shall be delays with the date and time of delivery based on logistical considerations.  Any request to change an order that has been placed must be done via email and this will result in a 24-48-hour delay.

    8.2 DELIVERY CHARGES

    8.2.1 Beaded Creations offers free delivery within South Africa for any order over the value of R1500-00.  If the customer pays for shipping and returns any product, the shipping charge that the customer has paid will not be refunded.

    8.2.2 Delivery charges to any African country outside of the South African boarder that are calculated on the Beaded Creations website are subject to final packing. All prices quoted to any country from South Africa into Africa exclude any customs and duties charges applicable. It excludes any addition customs charges that may be applicable.

    8.3 DELIVERY: Promotions and Special Sale Events

    8.3.1 While Beaded Creations endeavours at all times to adhere to previously stated delivery times and schedules of 12-15 working days, during promotions and special sale events delivery times and schedules may be varied due to the influx of customer orders. During such promotions and promotional events, delivery of goods shall be 15 to 25 working days from date of confirmation of order but may be delivered before such time. Deliveries may be delayed due to force majeure, logistical, promotional and other considerations. Where stock is sold out due to the above factors, Beaded Creations shall endeavour to assist customers by offering similar goods or products or store credit in lieu of such shortages.

    9. CANCELLATION POLICY

    9.1 The Consumer may at any time prior to the order being finalized and confirmed online via completion of the transaction, cancel the order at no charge to him or her. Once the order has been confirmed and finalized however, Beaded Creations (Pty) Ltd reserves the right to charge a reasonable handling or administrative charge which may be up to 10% of the purchase price of the goods in accordance with the Consumer Protection Act (the “CPA”) Beaded Creations (Pty) Ltd reserves the right to cancel any order where there is suspicion of fraud, misconduct or other criminal activity and to refuse the supply of goods in such circumstances. The Consumer may not unilaterally cancel the transaction, subject to the terms of the Returns Policy in Clause 7 above. All cancellation of orders must be done in writing from the account holder related to the purchase and refunds shall take 7-14 working days to process. If cancellations are done after an order has been shipped, the customer shall be refunded only once the order has been returned and validated in the warehouse at Beaded Creations and that account holder may be liable for shipping charges.

    10. VOUCHERS, COUPONS AND PROMOTIONS

    10.1 Vouchers, Coupons, Gift Cards including online promotions, competitions and Hashtags may only be used to discount regularly priced items on the Website or Online Platform. These are not applicable to already discounted or marked down products. These are single use only and may be used by one person for the purposes of a single transaction. Beaded Creations (Pty) Ltd reserves the right to revoke and cancel any vouchers, coupons, gift cards or other discounts should there be a suspicion of fraud, misuse or abuse. Vouchers, Coupons and Gift Cards are valid for a specified period only and may not be exchanged for cash. These may only be used for goods available on the Website or Online Platform and may not be redeem at Agents, Subsidiaries or Assigns of Beaded Creations (Pty) Ltd. The total basket value of the purchase must be the stated promotional value or more. This may constitute a single item, or multiple items totalling the stated promotional value or more. Should the consumer return one or more item after having received the discount value from the promotion, thereby dropping the total basket value or total value of the purchase to below the stated promotion or value, then that consumer shall be liable for charges as determined by Beaded Creations (Pty) Ltd. All promotions shall only be valid for the stipulated period of that promotion or in the absence of any time frame, shall be valid for a maximum of 7 (seven) days from date of promotion to midnight on the 7th (seventh) day thereafter including all Sundays and public holidays. Multiple vouchers are not allowed be used on the same order. Any product bought using a discount code or that is discounted and then returned will be refunded the actual amount paid for the product including any transport charges that may occur. 

    10.2 Beaded Creations (Pty) Ltd cannot warrant that special prices, promotions, promotional codes and vouchers will work on all computers, laptops, operating systems and personal devices and all platforms for all customers.

    10.3 Abuse of accounts, vouchers, promo codes and gift cards: 
    User and Consumers are identified by their personal information including names, handles, cell phone numbers, email addresses physical address and other identifying markers. Should Beaded Creations (Pty) Ltd find that a user or consumer has attempted or abused the system by creating multiple accounts, stacking promo codes, adding and removing items from the basket to trigger free delivery and thereafter removing items or otherwise abusing the system, Beaded Creations (Pty) Ltd shall take all necessary steps including banning the user, closing the accounts, revoking the order and/or the instituting of civil or criminal proceedings should the situation warrant it.

    10.4 Free Gift Give Away Terms: 
    Our free gift campaigns are subject to consumers spending a certain amount and is subject to the following clause:

    The total basket value of the purchase must be to the stipulated reward amount or more. This may constitute a single item, or multiple items totalling the stipulated amount or more.

    Should the consumer return one or more item after having received the free gift, thereby dropping the total basket value or total value of the purchase to below the stipulated reward amount then that consumer shall be liable for charges as determined by Beaded Creations (Pty) Ltd.

    Beaded Creations (Pty) Ltd reserves the right to levy charges at its discretion where there has been abuse or misuse by consumers of the free gift offer.

    10.5 Bundle Deals, Combination Deals and Promotions:

    Bundle, Combination and Promotions campaigns are subject to consumers spending a certain amount and is subject to the following clause: 

    The total basket value of the purchase must be to the stipulated reward amount or more. This may constitute a single item, or multiple items totalling the stipulated amount or more.

    Should the consumer return one or more item after having received the promotion, thereby dropping the total basket value or total value of the purchase to below the stipulated reward amount then that consumer shall be liable for charges of the product and transport changes as determined by Beaded Creations (Pty) Ltd.

    Beaded Creations (Pty) Ltd reserves the right to levy charges at its discretion where there has been abuse or misuse by consumers of the promotion offer.

    10.6 Special Mark Down and Clearance Sales:

    Beaded Creations may at times offer items to consumers on special markdown or clearance sales. During such times Beaded Creations reserves the right not to accept returns/exchanges or process refunds on items purchased during such sales. Where Beaded Creations chooses at its sole and exclusive discretion to accept a return or refund at a markdown or clearance sale, the customer shall be liable for any and all associated costs including transportation and handling charges. 
    Misuse or Abuse: 
    Beaded Creations (Pty) Ltd reserves the right, at the sole and exclusive discretion of management to:

    Limit or restrict all access to users of the Beaded Creations (Pty) Ltd website, social media pages, mobile app or mobile platforms.

    Suspend or ban users from accessing its website, social media pages, mobile app or mobile platforms.

    Delete or remove any comments, statements or posts by users which may have the effect of bring Beaded Creations (Pty) Ltd, its brand, company, staff or directors into disrepute.

    Record, including by way of recording or screen captures any posts which may be defamatory, slanderous or which may otherwise have legal implications for users.

    Take any other action which has the effect of mitigating or limiting reputational damages or defamatory conduct.

    10.7 COMPETITION TERMS

    10.7.1 Beaded Creations (Pty) Ltd may from time to time run competitions and promotions for users of the website and online platform and for consumers. The following terms shall apply to all competitions unless specifically stated otherwise. Should there be conflict between stated competition terms on the website and online platform and these terms, then these terms shall take precedence.

    No entry fee shall be levied for competitions unless otherwise stated in that competition and subject to the limitations of the Consumer Protection Act of 2008.

    Beaded Creations (Pty) Ltd shall not accept responsibility for entries not being received for any reason whatsoever, including incorrectly filled out forms, network problems or others.

    While Beaded Creations (Pty) Ltd shall endeavour to ensure that prize descriptions are clear and set in ordinary terms, Beaded Creations (Pty) Ltd shall not be liable for the user or consumer incorrectly understanding the prizes offered or the entry requirements. Furthermore, Beaded Creations (Pty) Ltd cannot guarantee the accuracy or details of prizes which are supplied by third parties or suppliers of Beaded Creations (Pty) Ltd.

    All competitions winners shall be randomly selected. However, the final selection remains the sole and exclusive discretion of Beaded Creations (Pty) Ltd and its management.

    Employees, staff, affiliates, partners and services providers of Beaded Creations (Pty) Ltd shall not be eligible for entry into competitions.

    There shall be one winner per competition unless specifically stated otherwise.

    Competition winners agree to have their likeliness, image, name and winning details published by Beaded Creations (Pty) Ltd or its affiliates including the publication in any promotional material.

    Competition prizes shall be delivered to the winners, or shall be collected by the winners at Beaded Creations (Pty) Ltd.’s offices only. The winners may be required to provide contact details, personal information and/or proof of identity prior to receiving their prizes.

    Competition prizes cannot be exchanged for cash, other items, colours or specifications or returned for credit.

    Beaded Creations (Pty) Ltd may differ or cancel competitions at its sole and exclusive discretion for any reason whatsoever.

    Competition winners will be notified electronically on the platform that they entered or via email and must contact Beaded Creations (Pty) Ltd within 7 (seven) working days of being notified, failing which the winner shall forfeit the prize and which prize may thereafter be awarded to the next potential winner.

    Competition entries shall only be accepted within the period of the competition and shall close on midnight on the last day of that competition. Should there be no stipulated end date, all competitions shall run for a maximum of 14 (fourteen) days from beginning of the contract till midnight on the 14th(fourteenth) day, including all Sundays and public holidays.

    Prizes shall be delivered within the ordinary delivery times and shall be delivered to the address provided by the competition winner.

    Entry into all competitions shall be deemed as acceptance of all the terms above.

    11. Free Delivery Terms

    11.1 Beaded Creations (Pty) Ltd offers free delivery to consumer for orders over the value of R 1500.00 (one thousand five four hundred rand) The free deliveries are subject to the following conditions:

    The total basket value of the purchase must be R 1500.00 (one thousand five hundred rand) or more. This may constitute a single item, or multiple items totaling R 1500.00 (one thousand five hundred rand) or more.

    Should the consumer return one or more item after having received the free shipping, thereby dropping the total basket value or total value of the purchase to below R 400.00 (four rand) then that consumer shall be liable for shipping charges as determined by Beaded Creations (Pty) Ltd.

    Beaded Creations (Pty) Ltd reserves the right to levy shipping charges at its discretion where there has been abuse or misuse by consumers of the free shipping offer.

    A R60-00 transport charge will be applicable for orders under the total value of R400-00 If the customer pays for shipping and returns any product, the shipping charge that the customer has paid will not be refunded.

    12. LIMITATION OF LIABILITY

    12.1 Unless otherwise provided in any further written agreement, Beaded Creations (Pty) Ltd shall not be liable to Consumers, Retailers or Users for any indirect, consequential, special, incidental or punitive damages which may arise out of the use of Beaded Creations (Pty) Ltd.’s Website or Online Platform or the supply or resale of any goods or services.

    13. INFORMATION AND DATA PROTECTION - POPI

    13.1 In this clause the terms "data subject" and "process" have the meanings given to them in the Protection of Personal Information Act of 2013 (POPI). Each party warrants to the other that, in relation to this Agreement, it shall comply strictly with all requirements of POPI. Beaded Creations (Pty) Ltd shall ensure that all information collected from Consumers, Retailers and Users shall be collected for the specific purposes of interacting, transacting and conducting business, including information obtained for the purposes of marketing and advertising. Beaded Creations (Pty) Ltd warrants that it has appropriate technical and organizational measures in place to protect against unauthorised or unlawful processing of Personal Data and against accidental loss or destruction of, or damage to, Personal Data held or processed by it and that it has taken reasonable steps to ensure the reliability of any of its staff who have access to Personal Data processed in connection with this Agreement. Beaded Creations (Pty) Ltd will co-operate with and assist any Consumer, Retailer or User at no charge in allowing data subjects to exercise their rights under the Protection of Personal Information Act of 2013 and will comply with any reasonable request made by Consumers, Retailers or Users to ensure compliance with the measures mentioned in the Act. The Consumer, Retailer or User warrants that it will notify Beaded Creations (Pty) Ltd immediately of any correspondence it may receive from any local data protection regulator and any successor or replacement body relating to Personal Data or any complaint from an individual about the processing of Personal Data in connection with this Agreement.

    13.2 If Beaded Creations (Pty) Ltd becomes aware of the loss or compromise of, or any damage to, any Personal Data which it is processing in connection with this Agreement it will: 
    (a) immediately notify the Consumer, Retailer or User of the details of the incident and 
    (b) promptly initiate a full investigation into the circumstances surrounding the incident and make any reports of notes of the investigation available to the Consumer, Retailer or User;

    14. GENERAL

    14.1 This Agreement together with relevant provisions of the Privacy Policy constitutes the entire agreement between Beaded Creations (Pty) Ltd and the Consumer, Retailer or User and supersedes all previous agreements and arrangements (if any) whether written, oral or implied. The Consumer, Retailer or User acknowledges that, in entering into this Agreement, it has not relied on any representations by Beaded Creations (Pty) Ltd, made before the execution of this Agreement other than those expressly set out in this Agreement. Any amendments to this agreement shall be provided to the Consumer, Retailer or User upon the next usage of the Website or Online Platform and continued usage thereof shall constitute acceptance of such agreement. All images and information relating to logos, fonts, brands, products, content, pricing, sizes, specifications, and other proprietary information, hosted on the website or online platform remain the sole and exclusive property of Beaded Creations (Pty) Ltd. Copying, distributing, usage, dissemination, alteration, and manipulation thereof without the express written consent of Beaded Creations (Pty) Ltd is an offence and shall be punishable to the full extent of the law. Any notice required to be given under this Agreement shall be given in such manner as is expressly provided below in terms of this agreement shall be given in writing signed by a person duly authorised by the sending party and delivered by hand, e-mail or registered mail to the recipient at its address specified in this Agreement (or as otherwise notified from time to time to the sender by the recipient for the purposes of this Agreement). 

    14.2 This Agreement shall be governed by and construed in all respects in accordance with South African law and the Courts of the Republic of South Africa shall have exclusive jurisdiction. If any provision or any part of this Agreement is held to be illegal or unenforceable, in whole or in part, under any enactment or rule of law, such provision or part shall to that extent be deemed not to form part of this Agreement but the enforceability of the remainder of this Agreement shall not be affected;

    15. ONLINE ONLY STORE
    Beaded Creations is a strictly online-only store with its domicilium displayed for notices and legal processes only. Customers may not visit the Beaded Creations address for collections or queries as these have to be addressed through its various online and social media platforms only.

    TERMS AND CONDITIONS - Africa
    16. INTRODUCTION
    Beaded Creations is a company duly registered within the Republic of South Africa in accordance with the Companies Act 71 of 2008 and adheres to the Consumer Protection Act 68 of 2008 (CPA), the Protection of Personal Information Act 4 of 2013 (POPI) and the Electronic Communications and Transactions Act 25 of 2002 (ECTA) including all amendments and regulations thereto. The terms set out below shall be applicable to all transactions outside of borders of the Republic of South Africa.

    Beaded Creations, through its site, partners and affiliates may offer goods for sale to residents of the following countries, which goods shall be dispatched from its offices in South Africa and shall be in accordance with the following terms and conditions:

    Cross border transactions shall include: Namibia, Zimbabwe, Mozambique, Botswana, Kenya, Lesotho, Swaziland and Nigeria initially and which transactions may at a later stage include other countries.

    17. SUPPLY OF GOODS – Africa
    The customer explicitly accepts and consents to these additional charges by transacting and continued use of the site and online platforms.

    Beaded Creations shall dispatch the goods only once the funds have reflected and cleared in Beaded Creations’ bank account.

    There shall be no refunds, returns, exchanges or cancellations of orders which are ordered outside of South Africa for any reason whatsoever. Beaded Creations may, however elect to replace incorrectly supplied or defective goods at its sole and exclusive discretion.

    Delivery is subject to order and Beaded Creations is not responsible for any delays from transporters, agents, postal services, border and customs officials.

    Beaded Creations shall not be liable for any delays caused by external factors, including but not limited to, customs, transporters, deliverers, post offices, conflicts, force majeure and others.

    All prices shall exclude duties, taxies, government levies and or any other additional charges that the customer may incur relating to purchases on the Beaded Creations website or online platform.

    The customer warrants that any goods purchased are legal and may be purchased by the customer in his/her respective country and accepts that the onus remains on the customer to ensure that goods purchased do not violate and statutory provisions or regulations in the country of residence of that customer.

    18. QUALITY OF GOODS

    Beaded Creations makes no warranties or guarantees relating to goods that are sourced from external suppliers, manufacturers and retailers. Beaded Creations makes no representations regarding the availability of stock including specific colours, sizes, labels, brands or other identifiers and that available quantities reflected on the Website and Online Platform are merely estimates. Once an order has been confirmed, the onus remains on the User to ensure the correctness of the order and that the appropriate sizes, colours and types have been selected without derogating from them beadedcreations.co.za shall not be liable to consumers, retailers, or users of the website or online platform in the event of pricing errors due to system malfunction, human error or otherwise.

    Beaded Creations (Pty) Ltd shall accept no returns, exchanges, replacements and process no returns on goods purchased outside of the Republic of South Africa for any reason whatsoever.

    19. DELIVERY OF GOODS

    19.1 Beaded Creations (Pty) Ltd shall not be liable for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery. Risk on delivery shall pass to the Consumer upon delivery, unless the Consumer arranges to have the goods picked up or employs the services of his/her own delivery company, in which case risk shall pass to the Consumer upon collection of the goods. No deliveries shall be made to P.O Boxes or LOT No’s or outlying areas which are not accessible by delivery companies. The onus remains with the Consumer to ensure that an accessible physical address is provided. The Consumer has a duty to ensure that the goods are inspected upon delivery, and to notify Beaded Creations (Pty) Ltd within 48 hours of any defects, damages or incorrectly supplied goods.

    19.2 Delivery charges shall be detailed with each individual order and may differ based on the size, type and quantity of goods ordered by the Consumer or Retailer. The User or Consumer agrees and accepts that should the he/she change the order, delivery address or specifications after an order has been dispatched, then there shall be delays with the date and time of delivery based on logistical considerations including cross border checks and inspections.

    19.3 Delivery time shall be 15 to 21 days from date of confirmation or finalisation of order.

    19.4 Once your orders are packed and ready for shipping. Final costings for the shipment will be done. The customer will be liable for the shipping charges if they are deemed higher that the automatic shipping charges that has been paid for.

    20. CURRENCY/EXCHANGE

    20.1 The currency of transaction and exchange for customers outside of the Republic of South Africa shall be USD (United States Dollars) and shall be the currency used to transact and confirm orders by customers.

    20.2 The cost of all goods shall be the price of goods at the time of purchase in USD as referenced to the South African Rand (ZAR)

    20.3 Where pricing is in ZAR, the customer shall be liable for payment of the commensurate price in USD.

    20.4 Final pricing on items may vary and the relevant exchange rate at the time of purchase of goods is at the sole and exclusive discretion of Beaded Creations.

    20.5 All prices listed on Beaded Creations are USD (United States Dollars) but the price reflected at the checkout page is ZAR (South African Rands)

    21. EFT/Cash Deposit Process (Africa)
    Please see below detailed process before making any deposits into Beaded Creations’ direct account. Please note doing a direct deposit into our account is not confirmation of an order.

    Customer makes payment into the Beaded Creations bank account to the value of their order as provided below and sends proof of payment to beadedcreations716@gmail.com with all their information.

    Funds take up to 7-14 working days to reflect

    Reference on the bank deposit must be the customer email address/order number

    All prices are subject to time that the deposit reflects into our account and may vary accordingly.

    Beaded Creations cannot guarantee the availability of stock when transactions are done with Bank Deposit or Manual EFT Payment methods

    Any payments made from foreign countries, please ensure that the transport charges are included when making payment

    Please email proof of payment to beadedcreations716@gmail.com

    Once the funds have reflected into our bank account we will then proceed to process your order

    Any cancellation of orders or refunds done via Cash or EFT Direct Deposit will take 7-14 working days to reflect back into your account.

    The order is only confirmed once you complete the order and you receive an order confirmation from Beaded Creations

    Bank Deposit Details

    Account Name: Beading Creations

    Bank Name: FNB

    Account Type: Cheque Account

    Account Number: 62552206726

    Branch Number: 250655

    Reference: your email address or order number

    All payments must be cleared before an order is finalised. 
    Where the consumer elects to pay via EFT or cash deposit, the following terms shall apply: 
    5.3.2 All payments must be cleared in our designated bank account before the order is processed. 
    5.3.3 Where the consumer elects to pay via eft or cash deposit, the following terms shall apply:

    1. a) The order will be processed only once the payment amounts clear in Beaded Creations (Pty) Ltd.’s banking account.
    2. b) The consumer may be liable for payment of a surcharge for the cash payment fees decided by Beaded Creations

    ADDRESS FOR NOTICES 
    Beaded Creations (Pty) Ltd chooses the following address for the receipt of notices, processes, documentation and communications. Should any communications not be directed to the addresses below, Beaded Creations (Pty) Ltd reserves the right to deem such notices, processes or communications as undelivered and incorrectly served. 
    Inquiries to: beadedcreations716@gmail.com
    Customer Services Number: +27 74 491 2002 
    Full Company Details: Beaded Creations (PTY), Ltd Reg Number 015/262583/07 
    Head Office: 37 Eland Avenue, Virginia, FREE STATE, SOUTH AFRICA, 9430